4.7/5 User Rating
This average score is shown in 65,911 reviews
90jili Support, contact and help
90jili Support is very easy for Bangladesh users. From Dhaka, those looking to use bKash, Nagad, and Rocket will find quick answers here.
Download 90jili APK View Help Center
4 Quick Facts about 90jili Support
335K+ Active users
Many users seek help from the app during night shifts
99.6% Uptime
The service has been running consistently since 2019
Accessible in 11
Focused on Bangladesh, so local support is quick
4 representatives on the 90jili Support Team
Rafi
Role: Live Chat Coordinator
Languages: Bengali, English
Shift: Dhaka Time 10:00-18:00
Sabina
Role: Account Helper
Languages: Bengali, Hindi
Shift: Dhaka Time 14:00-22:00
Imran
Role: App Guide Specialist
Languages: Bengali, English
Shift: Dhaka Time 08:00-16:00
Tania
Role: FAQ and Feedback
Language: Bengali
Shift: Dhaka Time 18:00-02:00
How 90jili Help works in two shifts
Two-shift team is in operation, so answers are available all day: the morning team handles login and app installs, the night team handles Chat and FAQ
Users in Dhaka, Chattogram, and Sylhet usually send questions about bKash or Nagad first; if Rocket verification is needed, a representative asks for a screenshot so the issue can be traced in 12 steps
Three Ways to Contact
Live Chat
The fastest way to get answers to common questions is in a few minutes
Open the app and tap the chat icon to start
Email Support
Documents, screenshots, or detailed explanations to send
If sent at night, you'll receive a response in the morning
In-app Help
Log in from the 90jili App to open a ticket directly
It runs smoothly on Android 8+ phones
Help Center and FAQ
Login issues
If the password is incorrect, view the reset link first
Profile verification may be required if you change your mobile
Install APK
Unknown sources must be enabled on many phones
This only needs to be set once
Account Funding
Steps are short for bKash, Nagad, and Rocket
People usually use these three methods from Dhaka
Common 3 questions
Where to find 90jili Support?
From the homepage menu, open the Contact page, then use Live Chat or Help Center
Is 90jili Contact open at night?
Yes, shifts change, so help is available in the afternoon and night as well
What is in 90jili Help?
Quick guides for login, app, FAQ, and general setup
Users' brief experiences
R
I asked a question in chat, and received a reply in 3 minutes; the language was easy to understand
Rabeya, Dhaka
M
Screenshots were requested for bKash-related issues, and then the task became clear
Mahin, Chattogram
S
Reply after 11 PM from the 90jili App; sending tickets was easy.
Sumaiya, Sylhet
Install the app now
90jili Support if needed, first download the 90jili App, then login to 90jili and open Help Center, FAQ, and Chat.
Download 90jili APK